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Legal Hub

Access our policies, terms, and compliance documents in one place. If you have any questions, contact us and weโ€™ll help.

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Documents

Policies and terms

These documents explain how we operate, how we handle data, and the terms that apply when you use our website or book an EPC assessment.

Privacy Policy

How we collect, use, and protect personal information.


Cookie Policy

How cookies are used on this website and how you can manage them.


Website Terms & Conditions

Rules for using this website and related content.


Terms of Service โ€“ EPC Bookings

Terms that apply when you request and book an EPC assessment.

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Additional legal documents

Supporting documents and statements for transparency and accountability.

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Data Protection Statement

Our approach to data protection and information security.

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Data Retention Schedule

How long we keep different types of information and why.

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Complaints Policy

How to raise a concern and what to expect from our process.

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If youโ€™re unsure which document applies, or you need help with an EPC booking, get in touch and weโ€™ll respond promptly.

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